Posts Tagged ‘ customer service ’

Today is better than yesterday: A resolution to the lost books

Oct 20th, 2010 | By | Category: CG Blog

At about 5 pm today I received a phone call from a representative at Createspace, in response to the Science in My Fiction books that were lost. This was kind of surprising in and of itself, since Createspace doesn’t make a phone number readily available – most communication has to go through email. The woman […]

USPS lost/destroyed our books (or was it Createspace?)

Oct 19th, 2010 | By | Category: CG Blog

On September 23, I placed an order through Createspace for 80 copies of the print version of the Science in My Fiction contest winners. These copies were to be re-shipped to the winners, the judges, and the people who pledged to the kickstarter drive. As of this past Friday (10/15) we still hadn’t received them. […]

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